FAQs
Why do the colours of crystals in photos look slightly different? Crystal colours can appear slightly different in photos due to lighting, camera settings, and screen displays. Natural stones also have unique variations in shade and pattern, so each piece may look a little different in person. We do our best to photograph every crystal accurately, but small differences are normal and part of what makes each piece one‑of‑a‑kind.
How long does shipping take? Orders are processed in 2 - 5 business days. Shipping times vary depending on your location and are calculated at checkout.
Do you ship internationally? Yes, we ship internationally. Please note that customs fees or import dues may apply depending on your country.
Do you accept returns? Due to the one-of-a-kind nature of our pieces, all sales are final unless the item arrives damaged or defective.
What if my item arrives damaged? Please contact us in within 48 hours of delivery with photos of the item and packaging and will take care of you.
Do you have a physical store? No, Moonstruck Goddess does not have a physical store.